Data Protection Policy

Purpose

This policy defines how personal and business data is collected, processed, stored, accessed, and protected.

Data Classification

We process:

Data Storage

Information is stored using secure cloud infrastructure with appropriate access controls. Access is restricted to authorized personnel only.

Access Control

Customer data may only be accessed by:

Security Measures

CyberCafe Point implements:

Data Retention

Personal information is retained only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Maintain business records

Data Sharing

Customer information is shared only when necessary for service delivery or where required by law.

CyberCafe Point does not sell customer information to third parties.

Incident Response

In the event of a suspected security incident, CyberCafe Point will:

• Investigate promptly.
• Mitigate risks.
• Notify affected users where legally required.
• Implement corrective measures.

User Responsibilities

Users should:

• Keep login credentials confidential.
• Report unauthorized access immediately.
• Provide accurate information.
• Avoid sharing OTPs or passwords.

Contact Information

For privacy, data protection, or legal queries: